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Strathmore to help businesses automate services

From Left to right : Mrs. Lorna Mutegi- Partnership Manager,@ilabAfrica , Mr. Serge Marc V. Blockmans- Advisor on Digital Transformation, EPI-USE East Africa Ltd ,Dr Sevilla – Director @ ilabAfrica and Ms.Rose Fina Barasa- Project Coordinator @iLabAfrica,Strathmore University.

Robotic Process Automation (RPA) is one of the major new technology trends that is globally transforming business processes by saving working hours, cutting down costs, improving productivity, reducing errors and improving customer satisfaction.

A Deloitte report refers to the use of RPA in the public sector as ‘the new machinery of government’. And Gartner predicts that 90% of large organizations globally will have adopted RPA in some form by 2022 as they look to digitally empower critical business processes through resilience and scalability, while recalibrating human labour and manual effort.

RPA is the application of technology to mimic key strokes. The “robot aka bot” captures and interprets existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems. Bots, once scripted correctly, can do billing, file taxes online, create management reports, enter data in an ERP, shortlist job applicants and so much more.

@ilabAfrica – Strathmore University has collaborated with EPI-USE East Africa Ltd, a software solution services and consultancy with the aim of researching and implementing Robotic Process Automation Projects, supporting digital innovations on Robotic Process Automation and organizing Robotic Processing Automation (RPA) training for students and professionals.

The digital technology industry is quickly changing, and more businesses are realising just how important it is to hire individuals with the right skills to stay relevant. Specifically, those who are certified in RPA are becoming more sought after and in high demand. Private and public organizations are looking to hire those who have the skills set to navigate this new technology.

This collaboration, is set to help those interested in an RPA career path to acquire the skills that will set them apart from others and make them more marketable.

Mr. Serge Marc V. Blockmans – Advisor on Digital Transformation, EPI-USE East Africa Ltd. mentioned, “Beyond process automation we will also enable sessions on Testing Application and Application Performance Monitoring , the other use cases for RPA technology, beneficial to ICT.”

He further added to say, “With the support of Servicetrace GMBH, the RPA OEM, we will also allow the learners to access the e-Learning platform and with some assistance help create a hands on experience , creating a bot.”

ELearning is a great means to deliver Robotic Process Automation-related training to your organization. It brings flexibility to the learning process without overlooking the quality. Participants can get hands on experience and themselves decide what they wish to learn, giving the chance to focus on the areas, which they find either difficult or interesting.

Mrs. Lorna Mutegi- Partnership Manager,@ilabAfrica said, “Maybe we can begin with an info session where one of the experts will talk about Robotic Process Automation, its value add in the global market and Kenya, the gap it addresses and how it will enable the interested audience to gain competitive advantage.”

The MoU signing was a success and we have high expectations of what can come out of this collaboration.

Others in attendance included: Dr Sevilla – Director @ilabAfrica,Strathmore University and  Ms.Rose Fina Barasa- Project Coordinator @iLabAfrica, Strathmore University.