Vendor Relationship Manager – Jumia

About Company
Nairobi online: 4 days

Jumia is the leading e-commerce player in Africa. Jumia was founded in 2012 in Nigeria with a clear mission, to relentlessly build the most effortless and reliable online shopping environment, providing consumers with the widest range of genuine products at low prices. Jumia now expanded to 15 countries, has 4,000 employees across Africa, integrated most of the value chain from our own delivery fleet to our customer service and our own warehouse. Jumia is part of Jumia Group, a leading global incubator of startups specialized in e-commerce. Jumia Group is Africa's leading internet firm, with already over 8,000 employees in over 28 African countries and huge successes such as Jumia Ecommerce, Jumia Food, Jumia Cars, Jumia House and Jumia Travel. It is led by very talented people offering a great mix of local and international profiles. Jumia Group has now 7 investors, MTN, Millicom, Rocket Internet, Axa, Orange, CDC and Goldman Sachs. Early 2016, the group received more than 500M USD funding, valuing the company at over 1bn USD. Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia Group steps in. We are currently looking for exceptional people to join our team and embark on an exciting journey

Job Details
Vendor Relationship Manager
< $20,000

Key responsibilities:

  • Reach your targets for the Jumia Kenya Marketplace: Net Merchandize Value of the tail of seller; Engaged vendors on our platform (more than 10 items sold per month); Number of products live; Average Seller Score; % of Products with at least 3 sellers; % of products cheaper than competition; Vendor Net promoter Score
  • Structure performance, pricing, operational management in an automated way; Which observation triggers which action for which seller at which moment through which channel
  • Empower Jumia Advantage Program
  • Lead the vendor animation routine; Communication plan (all channels); Organization of offline events; Vendor Challenges
  • Drive the “Sell on Jumia” branding and marketing strategy
  • Lead the improvement of vendor experience
  • Actively participate to tech developments
  • Gather and share cross country best practices
Skills & Requirements

  • Top Engineering or Business Schools and Universities
  • A previous experience of at least 4 years in management consulting, e-commerce, venture capital, company creation or category management (retail) would be appreciated
  • Proficiency in MS Office and Excel
  • Ability to analyze large data sets to make strategic decisions
  • Performance oriented and action oriented
  • Strong entrepreneurial skills, leadership and drive
  • Strong communication skills
  • Strong inter-personal skills: Convince the people and your team that you are making the right decisions
  • Well organized
  • Resistant to stress
  • Very independent with a strong ability to go further than the expectations
  • Fast learner
  • Strong analytical skills
  • Ability to adapt in a multinational environment
  • Capacity to challenge and improve processes
  • Demonstrated ability to work in a fast paced and competitive environment.